Respond to new enquiries
Give visitors a useful first response, answer approved questions from a business knowledge base and collect the details needed for the next step.
AI sales automation · Business workflows
Turn more enquiries into organized sales conversations.
Flow Sales AI helps businesses connect configurable AI agents, lead qualification, follow-up and CRM workflows across supported channels. Start with the customer journey you need to improve—not with a list of tools.
What can an AI sales workflow help with?
Sales automation is most useful when it handles a clear, repeatable task while keeping people involved in decisions that require judgement. Depending on your plan and configured integrations, a workflow may support:
Qualify and organize leads
Ask consistent questions, capture relevant contact information and help a team prioritize enquiries according to its own criteria.
Follow up consistently
Set up reminders and follow-up steps so interested prospects are not forgotten. Timing, consent and channel rules should be configured for each business.
Connect conversations with a CRM
Keep lead details and conversation context organized in the workspace and supported integrations, reducing avoidable manual handoffs.
One workflow, configured for your business
Different businesses need different qualification questions, service information, booking rules and escalation paths. Flow Sales AI supports configurable agents and workflows; channel availability and automation depend on the chosen plan and integrations.
- Web chat: answer questions and collect enquiries directly on a website.
- WhatsApp Business and messaging: support customer conversations when the required integration is configured.
- Email and voice: add supported communication channels where the plan and setup allow them.
- Knowledge and handoff: define approved information, qualification criteria and when a conversation should reach a person.
See the web chat demonstration, or explore examples for wellness businesses and coaches.
How to evaluate an AI sales agent
1. Start with one measurable problem
For example: slow first responses, incomplete lead details, missed follow-ups or time spent answering the same questions.
2. Map the customer journey
Specify what the agent can answer, which details it should collect, and when it must hand off to a person.
3. Check the integrations
Confirm which channels, CRM fields, booking tools and external services are included in the proposed configuration.
4. Measure outcomes honestly
Track response time, qualified enquiries, bookings and follow-up completion against a baseline. Do not assume results before measuring them.
Frequently asked questions
What does AI sales automation do?
It can help capture enquiries, ask qualification questions, organize lead details, support follow-up and route conversations to a person when needed. The exact workflow depends on the tools and integrations configured.
Which channels can Flow Sales AI support?
Depending on the selected plan and configured integrations, channels can include web chat, WhatsApp Business, email, social messaging and voice.
Can the agent follow our sales process?
Agents and workflows can be configured around business knowledge, qualification criteria and follow-up steps. Available options depend on the plan and implementation.
Does AI replace a human sales team?
AI can assist with repetitive first-response, qualification and follow-up tasks. Businesses should define handoff rules and review workflows before relying on them.
How do I choose the right plan?
Compare the channels, integrations, implementation support and workflow complexity you need, then review the current plans on the official website.
Explore what fits your sales process
Review the available plans, try the demo, and decide which customer journey you want to improve first.